Terms of Service
Cancellation Policy:
- Outside of 2 Weeks (14 days) from the Tour Date: Full refund
- Within 2 Weeks (14 days) of the Tour Date: Non-Refundable 50% deposit
- Within 48hrs of the Tour Date: Full payment is due & non-refundable
(If a tour has not been paid for in-full by the scheduled pickup time the card on file will be charged for the remaining balance.)
Final Tour Pricing
- Tour pricing includes sales tax and 20% gratuity.
The total at each venue will vary in price, 60-80% of the gratuity goes to the venues when tasting fees/experiences are paid for – the remaining portion goes to the driver. Additional tipping of our drivers is highly encouraged and appreciated!
Damage / Excessive Cleaning Fee:
- A $250 fee will be charged to the card on file if anyone in the group gets sick (vomiting, restroom usage, etc.) or causes any damage to the vehicle. Additional fees may apply depending on the extent of damage!
You agree to allow your credit card to be securely stored with our payment provider Square. You agree to allow this card to be charged for additional charges including but not limited to additional tour time, damage/cleaning fee, any other additional services provided by 830 Elevated.